Privacy Policy
Art Technologies Uganda (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our services.
1. Who We Are
Art Technologies Uganda is a technology and digital services business offering website development, custom software development, mobile app development, UI/UX design, business systems, and related digital services.
Contact details:
Email: arttechnologiesug@gmail.com
Phone: +256 760 868 840
Location: Mbale City, Eastern Uganda
2. Information We Collect
We may collect the following types of information:
- Your name
- Your email address
- Your phone number
- The service you are interested in
- Your budget range and project timeline, where provided
- Project details or other information you submit through our contact form
- Technical information such as browser type, device type, IP address, referring pages, and general usage data
- Cookies and similar technologies as described in our Cookie Policy
3. How We Collect Information
We may collect information when you:
- Fill in and submit our contact form
- Email us directly
- Call us or contact us through WhatsApp
- Interact with our website
- Communicate with us about a potential or ongoing project
4. How We Use Your Information
We may use your information to:
- Respond to inquiries and provide quotations or proposals
- Communicate with you about your project or service request
- Provide, manage, and improve our services
- Maintain business records and internal administration
- Improve website performance, usability, and security
- Prevent spam, abuse, fraud, or unauthorized activity
- Comply with legal obligations where required
5. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following grounds: your consent, our legitimate business interests, the need to perform pre-contractual or contractual obligations, and compliance with legal obligations.
6. How We Share Information
We do not sell your personal information. We may share information only where reasonably necessary, including with:
- Hosting providers and website infrastructure providers
- Form processing or email delivery service providers
- Technical contractors or service providers assisting in service delivery
- Legal, regulatory, or government authorities where required by law
Any such sharing is limited to what is reasonably necessary for business, technical, security, or legal purposes.
7. Third-Party Services
Our website may use or link to third-party services such as email form services, WhatsApp, LinkedIn, fonts, icon libraries, content delivery networks, or other external tools. These third parties may process data according to their own privacy policies. We encourage you to review their policies where relevant.
8. Cookies and Similar Technologies
We may use cookies and similar technologies to improve website functionality, remember preferences, understand usage patterns, and support performance and security. Please review our Cookie Policy for more detail.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining records, delivering services, resolving disputes, enforcing agreements, and meeting legal or regulatory requirements.
10. Data Security
We take reasonable technical and organizational steps to protect your information against unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Your Rights
Depending on applicable law, you may have rights to request access to your personal information, correction of inaccurate information, deletion of information in appropriate circumstances, restriction of processing, objection to certain processing, or withdrawal of consent where consent was relied upon.
To make a request, contact us using the contact details listed below.
12. International Access
Our website may be accessed from different countries. By using the website, you understand that your information may be processed in jurisdictions where we or our service providers operate, subject to applicable legal protections.
13. Children’s Privacy
Our website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us so we can take appropriate action.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or website practices. Any updated version will be posted on this page with a revised effective date.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Art Technologies Uganda
Email: arttechnologiesug@gmail.com
Phone: +256 760 868 840
Location: Mbale City, Eastern Uganda